Privacy Policy

Open a Free Account See How it Works
                                                      

                                                                                PRIVACY


 

Data privacy policy collected by Save Money Transfer

This data privacy policy collected by Save Money Transfer Inc. from its website and/or mobile application (the "Privacy Policy") is intended to show you what data Save Money Transfer Inc. is collecting or providing to us by users of our platforms, how Save Money Transfer Inc. collects This privacy policy of data collected by Save Money Transfer Inc. from its website and / or mobile application (the “Privacy Policy”) is intended to show you which data provided by users of our platforms, Save Money Transfer Inc. might collect and for what purpose we use the personal information we obtain when you use our services, visit or use our website or mobile application and with whom we share it, and the measures we put in place to protect them in accordance with our ethical standards and in respect with applicable law.

This privacy policy also explains your rights as users or customers and gives contact information to have more information. We strongly encourage you to carefully read our entire privacy policy to learn and understand our practices related to the use of your personal data we collect and how we process and share them.

We have the  responsibility to preserve and respect your privacy and to treat your personal data with great reserve and in a very secure manner.

Who we are and what is the scope of this privacy policy

This personal data privacy policy ('Privacy Policy') applies to Save Money Transfer Inc. ('SMT Inc.', 'SMT Money Transfer Inc.', 'Bomba Money Transfer', 'Bomba Transfer', 'We', 'our' or 'ours') and its subsidiaries around the world, all of which operate this https://www.savemoneytransfer.com Website and Mobile Application.
 
Terminology

Save Money Transfer Inc. ('SMT Inc.' "Money Transfer SMT Inc.," "Bomba Money Transfer," "Bomba Transfer," "We," "Our" or "Ours"), headquartered at 155 Briqueterie Avenue, La Prairie, Québec (Canada) J5R 0B5, we are responsible for your personal data under Canada's federal law  L.R.C (1985), P-21  and the Quebec P-39.1 Provincial     Privacy and Privacy Act. This responsibility requires us to securely retain and use all the data you provide to us by email, phone, mail, website (hereafter "our Website") or our Mobile App (hereafter "our Mobile App").

The privacy policy uses the terms "you," "yours," "your,"  "our" or "ours" to refer to a user and/or customer of our Website and/or Mobile App.

Consent

We strongly encourage you to read our entire privacy policy carefully to get to know and understand it. Before collecting, using or disclosing your personal data, we will ensure that we have obtained your consent in advance in the appropriate form, except for cases required or authorized by law. That is why, by browsing or using a website or mobile app, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions of the privacy policy and adhere to them. If you do not agree, in part or in full, with the terms of the privacy policy, you should not provide us with your personal information or data. The updated version of our privacy policy will be published on our website and mobile app, to this effect if you continue to do business with us, you accept at the same time the privacy policy in its updated version. That's why we  strongly recommend that you visit the website and/or mobile app very regularly to be informed of any updates to our privacy policy.

How To Contact Us

If you have questions about privacy practices, your personal data we collect, how we process and share it, please contact our data and privacy resource:

     By phone: +1-833-794-1501
     By mail:
                   Save Money Transfer Inc.
                   600 Chemin de Saint-Jean, La Prairie, Québec (Canada) J5R 0B5
                   Attention: Privacy Department / Customer Privacy Department
 
The personal data about you that we collect

We may collect, register, store, use, process and/or share your personal and recipient data that are in physical or electronic form. We collect, register, store, use, treat and/or share them securely while respecting your privacy as mentioned in our privacy policy and in accordance with Canada's federal law and Quebec's provincial privacy and privacy law. We also collect the data of your beneficiaries and the people you will refer to us, the data of the people you sponsor or invite on our website or mobile app. That's why we strongly encourage you to have the consent of these people before sharing their personal data to us on our website, our mobile app or our social media accounts and to ensure beforehand that these people are aware of the existence of our privacy policy, and that the provisions have been clearly communicated to them and, ipso facto, when you share their personal data with us, you confirm that you have obtained their consent to use their data for reasons mentioned in our privacy policy and that on their behalf, you are allowed to share their data with us.

Your personal data we collect and process is:

  • Your personal identification data for the purpose of the transaction: Your personal informations used to identify you or your beneficiaries. They may contain the name, contact information (such as the personal phone number or used during the transaction and the email address or fax), the post and/or title, residential and/or commercial address and other contact information, date of birth, age, education, gender, images, interests, signature, passport and/or visa information, access identifiers (such as username, account number, password and profile information) and published comments.

  •  Your information about your electronic devices, systems and software: Information about your devices and the system you use. They may contain the make, version and serial number of the device, IP address, browser, operating system used and the internet service provider you use and your active time zone.  Information about your behavior (the number of times you access and visit our website or mobile app, the time you spend there, the number of clicks and pages you visit, the actions placed on each page and on the links, their dates and times. The duration of interactions and consultation of the pages. The settings for your screen's resolution;

  • Your regulatory and government information: Your personal information may be collected to meet the demand of regulatory and/or governmental authorities under the law and our compliance obligations in relation to anti-money laundering, terrorist financing and/or criminal activity.

  • Your banking or financial informations: Your teachings submitted or obtained to carry out the transfer. Those about you and  your beneficiaries. They may contain, the name of the bank, payment information, payment provider, card number, bank account number, distributor's address used, atm code (or agency code), atm code and address and billing date.
 
How and when are personal data collected?  

We collect your personal data in many ways when you interact with us, online and/or at our points of service (agents or our offices), over the phone or by mail. The collection is done depending on the purpose of the collection, the product or the service concerned using cookies and other similar technologies. "Cookies" can also be used to improve our website and your browsing on our website.
Some examples of how we collect your personal data:

  • When you indicate that you want to receive one of our services, when you register with us, when you contact us by phone, when you speak to us in person, when you write to us, when you download our Mobile App, when you visit our web Site or our Mobile App, and, in certain circumstances described in this privacy policy;

  • When you provide your personal information as part of the verification process or in the online form to contact us, when you register , send or receive funds, or when you refer someone to us, or you sponsor or invite someone on our site  web or Mobile App, or when you apply for a job, or when you comment or share our posts;

  • When we offer you a service, including technical support or during the phone or email request, or when you access, view or share our social media accounts or email service accounts;  

  • Automatically, when you visit or visit or register on our website web and/or our Mobile App, or when you call a call center in your area;

  • Third parties, such as publicly accessible databases, credit reporting agencies, or other third parties with whom you have had a payment relationship.


Why do we collect your personal data?

All your personal data collected, by various means mentioned above, are combined, stored and processed. They can be used to measure your use on our Website and Mobile App. They enable us to update, expand and analyze our databases that are used to improve the content of our Website and Mobile App and improve your browsing on our Website and Mobile App to provide you with reliable and secure services that adequately meet your needs. They help to troubleshoot and treat bugs and improve the reliability and security of our platforms.

To this end, thanks to this technique, we geolocate you, inform you of discounts, promotions, events, we send you alerts and update the functions of our platforms.

If you don't want to receive communications and/or be geolocated, you can turn them off on your device at any time or just email us at the email address: privacy-savemoneytransfer.com

However, be aware that disabling communications and/or geolocation could affect certain features on our Website and/or Mobile App. As a result, you may not receive certain discounts, promotions and certain features and benefits may not be enabled.

Why your personal data is collected: 

The security of your money and personal data, as well as the reliability of our platforms are very important to us. We are aware and understand that you work hard for your money and how important are the security of your personal data and money! That's why we make it our number one priority and, as a result, we constantly improve the content of our Website and Mobile App to not only make your browsing enjoyable and efficient, but above all to provide you with personalized, reliable and safe services that adequately meet your needs.

When using your personal information, we exercise great due diligence to respect your privacy. In some cases, and where possible, we make anonymous certain personal information about you in order to minimize any risk. We use your personal information within the legal limits permitted under the law and under this privacy policy.

The information we collect is used for the following purposes:

  • To meet legal and regulatory obligations: As a Money-Services Businesses(MSB), Save Money Transfer Inc. is subject to laws and legal requirements and regulations. These laws and requirements require us, for safety and risk minimization reasons, to collect some additional customer information in order to comply with the reporting to regulatory authorities, to properly meet our obligations and conduct our risk analyses.

  • To meet our obligations with you: In order to meet our obligations to provide you with a secure and reliable money transfer service, we will sometimes be called upon to use your personal information to secure your transactions and requests. We do this to make sure that you receive a service that meets our promises and this privacy policy. . Your personal information allows us and our agents and partners to understand the nature, peculiarity and urgency of your transaction in order to serve you and all your beneficiaries.

  •  To defend if required, the interests of Save Money Transfer Inc.: In an end, with the goal of making your browsing smooth, enjoyable, efficient and personalized on our Website and Mobile App, we are, in certain circumstances, called upon to use your personal information. We use them to prevent fraud and intrusion, to improve the content of our Website and Mobile App to make it reliable and secure. We can use them to evaluate and target the advertising we share with you, to analyze your behavior, your habits and identify your needs in order to respond adequately. The personal information collected is an input into the assessment and updating of the security, reliability and compliance of our systems, platforms and services.

  • To communicate with you:  In certain circumstances, we are called upon to use your personal information to communicate with you, to answer your requests and questions, to inform you of discounts, promotions and events, to send you confirmations (by email, text and other means), alerts, notifications and update certain functions. The communication and sending of alerts, updates and promotions are used when you have consented and/or have not deactivated alerts on your device and have not withdrawn your consent in accordance with Canadian Privacy Act.

Who do we share your personal data with

Personal data is communicated securely, while respecting the legal limits permitted under the law and under this privacy policy. We may disclose them to our Save Money Transfer Inc. subsidiaries, our partners, agents, distributors, service providers, a third party who has obtained your prior consent, our marketing or trade agents, and a government or regulatory agency in exceptional cases and in accord with the law. Each of them, within its internal organization, puts in place safeguards to protect your personal data.

  • A subsidiary of Save Money Transfer Inc., Partners and Distributors:  We may disclose your personal information for the purpose of facilitating the provision of the service you ask of us. To complete your order or transaction. To create your account and that of your beneficiaries in our Website or Mobile App. We may share your personal information with our partners to verify your credit and/or your identity or that of your beneficiaries to enable us to safely complete or execute your transaction. To serve you effectively.

  • Marketing or Trade Agents: We may share your personal data with our marketing and trade agents at the marketing end in case you have consented and/or have not disabled the alerts on your device and have not withdrawn your consent.

  • Our Service Providers: We can share your personal information with our service providers to improve the quality of service we receive from them and in turn these services allow us to provide you with a reliable, secure and personalized service to you.

  • A third party: We may share your personal information with a third party who has obtained your consent beforehand. We may communicate them to a third party for justified and legal reasons in order to accomplish a task for us. We may also communicate your personal information to future partners, acquirers, in an acquisition or merger in the context of a sale of a business or estate in the event of liquidation. Steps will be taken to ensure the protection and security of your personal information and privacy.

  • Government or regulatory agency: In exceptional cases, we may be required to disclose your personal information under the laws and regulations that apply to MSB . We may also voluntarily disclose your personal information to contribute to a fair and secure effort by the government or its authorities that will prevent Save Money Transfer Inc. or a third party from suffering harm. We are jointly involved with government and regulatory authorities in the anti-fraud, money laundering and terrorist financing efforts, so we could voluntarily or on request share your personal information with these authorities.
 
How long is your personal data stored?

Your personal data we collect are retained as long as it is relevant to the reasons for the collection and use outlined above. We ensure that we respect and comply with the laws and regulations dictated by the regulatory authorities in relation to the shelf life of personal information. Several parameters are considered when determining how long information will be stored, such as the nature, type, volume, criticalness, purpose and purpose of using personal data. 

However, we consider as the minimum duration of data retention, the length of time established by legal and regulatory requirements to ensure that we adequately meet our obligations to maintain and report to regulatory authorities. The minimum duration is at least eight years from the end of the business relationship that binds us. This may take longer for marketing and customer service reasons as long as we still have a business relationship with you. At the end of a business relationship with you or when you have requested that we withdraw you from the agreement, we may either delete or make your personal data anonymous, but subject to our regulatory obligations regarding the retention and reporting of reports.
 
Here with other websites

This privacy policy does not apply to other websites or mobile apps and even if we post the link or advertisement of the other website on our Website or mobile Apps. Our Website or App can integrate links to other sites. This is possible through links from integrated social media on our platforms or through the advertising links of a partner or a third party.

Once you are redirected to the third-party external site, we are not responsible for their privacy and privacy policies, security measures or privacy provisions that are implemented by third-party Websites to protect you. Ipso facto, a link from social networks or the advertising of an integrated partner or third party on our Website or mobile App does not validate on our part and does not engage on our part the website to which you will be redirected. It is therefore your responsibility and we strongly encourage you to make sure you are aware of their privacy policies. Once you have read and understood their privacy policy, if you still have any questions or concerns, we advise you not to share your personal data and to communicate directly with them through the means they offer.

Do we ensure the security of your personal data?

The security of your money and personal data, as well as the reliability of our Website and Mobile App are very important to us.

We are aware and understand that you work hard for your money and how important are the security of your personal data and money! That's why we make it our number one priority. We are constantly working to protect your personal data, and we have put in place technical and electronic solutions as well as effective physical and administrative measures to protect your personal data and prevent or avoid the loss and inappropriate use of your personal data. Your personal data, communications and transactions are encrypted end-to-end before any transmission. Our systems are protected, by modern techniques, from unauthorized access attempts. We use state-of-the-art technology to make our system more reliable to ensure the security of the entire money transfer process, from initiation to destination.

Access to stored data is protected by firewalls and is very restricted and reserved only for employees who use them for reasons stated above. All of our employees who have access to your personal data are subject to mandatory data and privacy protection training, our internal code of ethics, internal audit and regulatory compliance in the collection and processing of personal data.

However, it is important to understand that the sharing of personal data electronically (internet and others) is not perfectly safe and secure and that any secure system, however sophisticated it is, could be  fallible and/or permeable. While we are committed to protecting your personal data and make every effort to do so, we cannot guarantee the absolute security of your personal data.  Their transmission always carries a risk, even though we use state-of-the-art technology to make our system more reliable to ensure the security of the entire money transfer process.

Targeted Advertising and Marketing

Subject to your consent, we or our partners may, for advertising reasons or marketing solicitation on our Website or Mobile App or other means, communicate with you by message, email, mail or phone. Always for the purpose of addressing you a targeted advertisement or marketing, our partners and us could use cookies to collect information about your activity on our Website or Mobile App or those of others.

All communications will include clear and precise guidance on how to unsubscribe from these advertising and marketing communications. You can do it at any time.

Generally speaking, if you don't want your personal data to be used to send targeted advertising to your interests and searches, you can always, at any time, unsubscribe.

Unsealing

Even if you have previously chosen to receive our commercial communications, you have the right to choose or change your choices at any time, to receive or not advertising and marketing communications from us. You can opt out at any time and you will no longer receive our advertising and marketing proposals.

Any communications will include clear and precise guidance on how to opt out of these communications. You can also tell us your desire to be unregistered, simply by writing to us at the email address:  privacy-savemoneytransfer.com and put in object ME DESINSCRIRE, and list in the message, all email addresses to be unsubscribed.

Your rights to protect your personal data

The Privacy and Privacy Act gives you certain rights.
You can:

  • Ask for access to your personal data that we keep and/or request that a copy be sent to you;

  • Correct and modify your data within a reasonable time, as soon as you feel it is inaccurate or not up to date;

  • To reduce or restrict our rights to process your personal data, if you have previously given us permission to process your personal data. This application is subject to the requirement to process this data in order to form, assert or defend litigation in court;

  • Ask for information on our handling of your personal data.

  • Request that your personal data be deleted as long as you deem that we no longer have the legal right to keep it, this request is subject to the need for your data to us to fulfill our legal obligations or to form, argue or defend a legal dispute;

  • Ask, if possible, to transfer your personal data to a third party;

  • Ask to send you our commercial communications, targeted advertisements and marketing;

  • Ask not to send you our commercial communications anymore;

We strongly recommend that you regularly check your personal data entered on our platforms and inform us quickly when it is inaccurate or not up to date. We will update them as soon as possible. 

If you have any questions about your rights, the updating of your data and/or any request to access your personal data, you can contact us at the email address: privacysavemoneytransfer.com. We will analyze and respond to your request as soon as possible. After analyzing the request and depending on the volume of work we have to meet your request, costs can be applied, therefore we reserve the right to charge you or refuse to answer you if we consider your request excessive. However, in either case, we will justify our response.

Make a complaint

If you have any questions, concerns or a request related to your personal data or would like to send us a complaint about the confidentiality of your personal data and your privacy, we strongly encourage you to share them with us and inform us. It will be our great pleasure to respond to you and to process your complaint as soon as possible. We are here to reassure you and secure your personal data. Our joy is when you feel safe.

Here are our cords to inform us of your concerns, questions and complaints.

By phone: +1-833-794-1501
By mail:
                Save Money Transfer Inc.
                600 Chemin de Saint-Jean, La Prairie, Québec (Canada) J5R 0B5
                Attention: Privacy Department / Customer Privacy Department

You also have the right to file a complaint with government and regulatory authorities if you have any doubts or feel that we have breached our obligations with respect to the use of your personal data.

 
 



5

Continents

More

Currency

Thousands+

Users

24X7

Support